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Small Claims · Sue a Company

Hold a big company
accountable.

A bank that will not reverse a bogus fee, a carrier still billing a canceled account, a deposit a company will not return. Big companies count on you giving up; small claims puts you and a billion-dollar company on equal footing. Tell Sophie what happened, about six minutes, and walk away with a custom demand letter.

Example
Billing Dispute · Meridian Wireless LLCAccount canceled · charges continued
Credited to date
Courtesy credit · in April−$112.00
Balance owed$500.00
Sophie

Sophie totaled the $500 still owed for your demand letter.

13,000+ disputes resolved
Free demand letter
No lawyer required
The company playbook

The rules that decide a claim against a company.

Company or corporation, the mechanics are knowable. Five rules carry almost every case.

In short: yes, you can sue a company in small claims court. You name the legal entity, serve its registered agent, and your state’s limit (commonly $2,500 to $25,000) sets the ceiling. Most consumer arbitration clauses leave small claims open, and no lawyer is required.

The right defendant

You sue the company’s correct legal entity, not the brand on the storefront. Naming the wrong entity is a common reason cases get dismissed.

Your state’s Secretary of State business search lists it
The registered agent

Companies are generally served through a registered agent or an officer on file with the state, not the local manager.

Listed in the state business registry · Service of Process handles this
$2,500 to $25,000

Small-claims limits vary by state, and most billing, refund, and deposit claims fit inside them.

Your state’s guide has the exact limit
The arbitration carve-out

Many companies push disputes to arbitration in their terms, but consumer clauses typically carve out small claims and leave that court open to you.

Check the dispute-resolution section of their terms
The deadline

Statutes of limitations vary by state and claim type. The clock generally runs from the charge, the breach, or its discovery.

Your state’s guide has the exact window

Suing a company in small claims is a money case against a business: a bank, card issuer, telecom, utility, retailer, or subscription service, for charges, refunds, deposits, or services they owe you. You do not need a lawyer, and you do not need the company’s permission. Their size does not change your rights.

Endless hold music, a chat bot that goes nowhere, a “final decision” that is not fair: big companies wear people down, and they are betting you will walk away. Small claims puts a human judge between you and them, and the company’s own statements, terms, and policies usually carry the case. A company damaged your property specifically? The Property Damage guide covers that pattern in depth.

General information, not legal advice. Laws, deadlines, and small-claims limits vary by state. Verify the rules for your jurisdiction before you file.

What you can take to court

Three ways a company ends up owing you.

Most claims against companies fall into one of these. Their own statements and terms usually prove it.

Charges you never agreed to

Fees out of nowhere, double billing, or charges that kept coming after you canceled. Your statements prove it.

Refunds and deposits they keep

Money they agreed to return, or plainly owe you, and keep stalling on. Their own policy is your evidence.

Paid for, never delivered

Billed for a product or service that never arrived, or terms and warranties they sold you and did not honor.

Companies people take on

However big they are, the playbook is the same.

A bank, a carrier, a national retailer: if a company owes you money within your state’s limit, the path looks the same. Their size doesn’t change your rights.

What it takes · the elements of a claim

What turns a company dispute into a claim.

You don’t need a lawyer’s file. Three ordinary records usually carry it.

The deal, in their words. Statements, receipts, confirmations, and the company’s own terms, policy, or warranty.

The paper trail. Emails, chat logs, ticket numbers, and cancellation confirmations: every attempt to fix it, dated.

The amount, exactly. The wrongful charge, the refund due, the unreturned deposit, and how you calculated it.

Company guides

Sue Amazon. Sue FedEx. Sue the company by name.

Company-specific guides, rolling out one by one: the correct legal entity, the agent for service, and what these claims usually involve. Each mapped the same way.

Don’t see the company? You’re still covered. Tell Sophie what happened and Squabble identifies the right entity and court from your intake.

How it works

From unpaid to resolved.

One path, six steps. You tell the story once; Squabble carries it the rest of the way, and you review everything before anything is filed.

Step 1

Told Sophie

You tell Sophie what happened, in plain words. About six minutes.

Step 2

Prepared

Your demand letter and any court papers are prepared and Triple-Checked.

Step 3

Filed

Squabble files with the right court, or hands you a file-ready packet.

Step 4

Served

The other side is formally notified, the way your court requires.

Step 5

Hearing

You walk in prepared, evidence organized, case in order.

Step 6

Resolved

You reach a resolution, by settlement or judgment.

Sound familiar?

The company disputes we see most.

If any of these is your story, these are exactly the disputes Squabble is built for.

Unauthorized or surprise charges

Fees you never agreed to, double charges, or billing that continued after you canceled.

The refund they refuse to honor

Money they agreed to return, or plainly owe you, and keep stalling on.

The subscription that keeps charging

Recurring charges after you tried every way there is to cancel.

The deposit they refuse to return

A security or service deposit a company is holding without cause.

Paid for, never delivered

Billed for a product or service the company never provided.

They broke their own terms

The agreement, warranty, or policy they sold you, not honored.

Straight talk

What small claims can and can't do.

We'd rather you walk in clear-eyed. Squabble isn't a law firm and doesn't give legal advice. Here's the honest scope.

What it can do

  • Order the other side to pay a money judgment.
  • Award interest your agreement provides for, where the court allows.
  • Add your court costs to the judgment.
  • Give you an enforceable judgment you can collect on.

What it can’t do

  • Punish the other side criminally; small claims is about money owed.
  • Award damages beyond what your state’s law provides.
  • Guarantee an outcome; every case turns on its facts and evidence.
  • Replace legal advice; for that, talk to a licensed attorney.
Why Squabble

The rigor is the reassurance.

Attorney-founded & patented

Created by a practicing attorney and law professor, on patented technology (U.S. 11,328,375 B2), not a generic form mill.

Triple-Checked

Every document is checked for administrative and jurisdictional accuracy against your court’s requirements before it goes anywhere.

Free to start, yours to control

Your custom demand letter is free, and you review and attest to every document before anything is filed.

Sophie, your intake assistant
Free to start

Choose your level of support.

Wherever you are right now, whether you just want them to respond or you’re ready to file today, there’s a level that fits. Upgrade anytime, without starting over.

Make them respond · included free

Your Custom Demand Letter

Prepared from the facts you gave Sophie: download, sign, and send.

Get my free letter
Recommended for claims $2,000+
Your dedicated case agent
Hand it off

Dedicated Case Agent

$398 + fees

A dedicated agent prepares, files, and stays with your case the whole way: evidence, hearings, and every step through to Resolved.

Told Sophie
Prepared
Filed
Served
Hearing
Resolved
Everything in File NowPersonally assigned case agentUnlimited & escalated case meetingsEvidence prep for settlement or courtVirtual hearing & motion assistance*Service of Process optional · $88 at filing / $128 later
Get a Dedicated Case Agent
Get it filed

File Now

$238 + fees
Reaches Served

Squabble Triple-Checks, prepares, and files your claim, E-Service included.

Filing handled by SquabbleE-Service included†Full case management platformService of Process optional · $88 at filing / $128 later
File My Claim
Put them on notice

Credible Threat

$128
Reaches Prepared

Court-ready documents you file yourself: a demand backed by the paperwork.

Court-ready documents, Triple-Check™ verifiedE-Service included†Live chat with the Squabble team
Send Credible Threat
† E-Service is a courtesy email to the other party; it is not lawful service of process. With Credible Threat it gives notice of intent to file; with File Now and a Dedicated Case Agent, notice that the claim has been filed.
* Additional court fees may apply for filed documents. Ordering does not form an attorney-client relationship.
Case Brief (Custom)

Walk in knowing your case.

Most people aren’t sure what to prove or what the other side will say. A Case Brief (Custom) maps all of it out: the facts, the evidence, the numbers, the likely defenses. So you’re the prepared one in the room.

$98Add it to any path, even your free demand letter.
Add a Case Brief · $98

Educational only: not legal advice, no attorney-client relationship, and no opinion on the merits. Example shown for illustration.

Questions

Suing a company, answered.

Can I sue a big company in small claims court?

Yes. Individuals routinely take banks, carriers, retailers, utilities, and subscription services to small claims for money they’re owed, as long as the amount is within the state’s limit (commonly $2,500 to $25,000). You don’t need a lawyer, and you don’t need the company’s permission.

What about the arbitration clause in their terms?

Many companies put an arbitration clause in their terms, but consumer clauses typically carve out small claims and leave that court available even when other lawsuits are blocked. Whether a clause applies in a given case is for the court to decide; a demand letter, meanwhile, requires no filing at all.

Who exactly do I sue?

The company’s correct legal entity: its registered business name, not just the brand. You serve its registered agent, listed with the state. Naming or serving the wrong entity is a common reason cases get dismissed, and Squabble helps you identify the right name and agent for service.

Can I sue an out-of-state or online company?

Generally, yes. If the company does business in your state, you can usually sue where you live or where the harm occurred. The details vary by state, and Squabble identifies the right court from your intake.

Will a big company actually show up?

Some send a representative; some resolve the matter after they’re served. If a company fails to appear after proper service, the court can enter a default judgment. A few states even limit attorney representation in small claims, which keeps the room level.

Do I have to send a demand letter first?

It’s a smart first step, and sometimes the company’s own terms or your state require it. A demand letter creates a record and often reaches a team that can actually resolve the issue. Squabble generates one free from your intake.

How much can I sue for?

Up to your state’s small-claims limit, commonly $2,500 to $25,000. Base the claim on what the company owes you: the wrongful charge, the refund due, the unreturned deposit, or the service you paid for and never received.

How long do I have to file?

Deadlines depend on your state and the type of claim; a billing dispute, a broken agreement, and an unreturned deposit can each carry a different window. The clock generally runs from the charge, the breach, or its discovery, so confirm your state’s rule early.

Chargeback or small claims: which one?

A chargeback is a card-network remedy with short windows and narrow grounds. Small claims is a court remedy for the same money when the window has passed, the bank sided with the merchant, or the loss (a deposit, a service, an older charge) was never chargeback-eligible. One doesn’t block the other; the amounts just can’t be recovered twice.

The company ignored my demand letter. Now what?

Then the letter has done its first job: it’s a dated record that you tried. The next step is filing, and the escalation is built in: the Credible Threat set shows you’re prepared to file, and File Now puts the claim in front of the court.

Is a BBB or attorney-general complaint the same thing?

No. Those complaints create pressure and a paper record, and they’re worth making, but they don’t produce an enforceable judgment. Small claims does. The two tracks can run at the same time.

Their terms have a class-action waiver. Does that block me?

A class-action waiver addresses group lawsuits. An individual small-claims case is a different thing, and consumer terms typically leave the small-claims carve-out intact even where class actions are waived. Whether any clause applies in a given case is for the court.

Modern civil recourse

Built for everyone the system kept waiting.

Small-claims court exists so ordinary people can be heard without a lawyer or a fortune. Over time it filled up with forms, deadlines, and procedure most were never shown, and too many quietly gave up what they were owed.

Squabble puts it back within reach. Tell Sophie what happened, and your demand letter, court-ready paperwork, filing, and follow-through are prepared and moving, in about six minutes, off your shoulders.

Free to start: your Custom Demand Letter is free.