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A plain-English summary of how refunds work at Squabble. Our Terms of Use are the controlling document.
If you purchased the Dedicated Case Agent package and your case is dismissed without prejudice because of a defect in filing or service of process caused solely by Squabble, you are entitled to a 100% money-back guarantee: your Squabble package fees and your filing fees will be returned.
Squabble’s Triple-Check™ review exists to prevent exactly these defects — the guarantee is our accountability if one occurs anyway.
Squabble’s work is front-loaded: court-specific research, document preparation, and coordination begin immediately after purchase. And a meaningful portion of what you pay in a filing package doesn’t stay with Squabble at all — it goes to the court and to the process server. Those third-party costs are incurred whether or not a defendant is ultimately located or served.
If you believe something went wrong with your order, contact us and we’ll look at it directly: call (877) 245-2328 or use the contact page. If you’re mid-case, your account is the fastest route.